Last month, I mailed a check to pay for my long term car storage for another year. Along with the payment, I asked for monthly receipts that I’ll need to submit for reimbursement. Two weeks later, after not recieving any receipts, I phoned the company and asked if they had recieved my payment. The person I spoke to told me it had indeed been received and thought someone else had already sent out the reciepts. Then he assured me that he’d have them for me in the mail.

Yesterday, I checked my mail and still no receipts from the company. My bank statement came in so I verified that the check had cleared. The first thing I did this morning was call the storage company and spoke to the person again. He apologized and said he fell behind. I was so tempted to ask what he fell behind of. The desk? The bus? The line at the lunch wagon? Geez.

And that’s not all, I also received a bill for my cable and internet service which is paid up until December. You’d think paying in advance would eliminate monthly headaches, but no. I got a bill from them last month and called the office. They said there was something wrong (duh), perhaps a computer error (no kidding). Then assured me the billing problem would be resolved. Wrong! Yesterday, I got another bill and this time, they added $5 for late charges. I should charge them $5 for wasting paper and postage. I spoke to the billings manager and we went over my account. Now I play with waiting game. She said it’ll take about 20 minutes to figure out the problem then she’ll call me back. I guess the one-month period since my initial phone call wasn’t enough time for them to figure it out.