Comments on: United Airlines sucks http://www.hawaiistories.com/leimamo/2006/07/02/united-airlines-sucks/ Fri, 05 Dec 2008 07:45:49 +0000 http://wordpress.org/?v=2.2.2 By: Steve http://www.hawaiistories.com/leimamo/2006/07/02/united-airlines-sucks/#comment-156194 Steve Mon, 18 Aug 2008 17:53:24 +0000 http://www.hawaiistories.com/leimamo/2006/07/02/united-airlines-sucks/#comment-156194 I have been in the airline industry for 24 years and have NEVER experienced the nasty, unprofessional, abusive treatment from an airline until I flew United. NEVER again, I'll walk before flying them. Its amazing there are so many horror stories about this peice of crap airline!!!! They need to shut it down or let it die in bankruptcy! My advice to everyone - STAY AWAY FROM THIS AIRLINE AT ALL COSTS!!!!! I have been in the airline industry for 24 years and have NEVER experienced the nasty, unprofessional, abusive treatment from an airline until I flew United. NEVER again, I’ll walk before flying them. Its amazing there are so many horror stories about this peice of crap airline!!!! They need to shut it down or let it die in bankruptcy!

My advice to everyone - STAY AWAY FROM THIS AIRLINE AT ALL COSTS!!!!!

]]> By: Raymond Goldman http://www.hawaiistories.com/leimamo/2006/07/02/united-airlines-sucks/#comment-140168 Raymond Goldman Tue, 19 Jun 2007 18:55:31 +0000 http://www.hawaiistories.com/leimamo/2006/07/02/united-airlines-sucks/#comment-140168 I normally choose Southwest Airlines for travel because I generally know what I’m buying. For an unknown reason SW has quit booking reservations from Tulsa to Boise although the flights are still available. So I chose to book with United instead. What a nightmare! I have never dealt with so many apathetic individuals in one company in my life. Overbooking is standard operating procedure at United. They oversold my flight, bumped me, stranded me in Denver, let 7 planes to my destination take off without me, a gate agent actually walked away when I asked if I was getting on the 6th flight and when she returned 10 minutes later told me she had already answered my question when she had said “I just got here” then walked away again. They’re ignoring my emails requesting compensation for UAL deliberately selling my reserved seat to someone else. At one point I was 45th on the standby list for three days worth of overbooked flights and there were people lower on the list (they actually booked me a seat after my return flights on United). I did everything I was supposed to: reserved my seat, paid, got to airport and gate on time, yet UAL ignores all that and flies me when they want to and strands me for 27 hours in a place where a sticky bun costs $4.00 and a Coke $2.50, all the while carrying my 40 pounds of luggage, 'cause you can't set it down or the Homeland Security agent comes. When I got to Boise, I saw another scowling face and asked if he'd flown United. He said "of course". Never fly United. Attitude is indicitive of why UAL is such a sorry airline. I've seen minimum wage workers in convenience stores worth more than most of UAL's employees combined. For 10 bucks I bought a domain name and will be building my own "wish I'd had a better time" on United website. I didn't think to take pictures of the 400 people in the customer service line in Denver and I'm looking for story contributions as well as pictures, cartoons, whatever... http://unitedairsucks.com/ I normally choose Southwest Airlines for travel
because I generally know what I’m buying. For an
unknown reason SW has quit booking reservations from Tulsa to Boise although the flights are still available.

So I chose to book with United instead. What a nightmare! I have never dealt with so many
apathetic individuals in one company in my life. Overbooking is standard operating procedure at United.

They oversold my flight, bumped me, stranded me in Denver, let 7 planes to my destination take off without me, a gate agent actually walked away when I asked if I was getting on the 6th flight and when she returned 10 minutes later told me she had already answered my question when she had said “I just got here” then walked away again.

They’re ignoring my emails requesting compensation for UAL deliberately selling
my reserved seat to someone else. At one point I was 45th on the standby list for three days worth of overbooked flights and there were people lower on the list (they actually booked me a seat after my return flights on United).

I did everything I was supposed to: reserved my seat, paid, got to airport and gate on time, yet UAL ignores all that and flies me when they want to and strands me for 27 hours in a place where a sticky bun costs $4.00 and a Coke $2.50, all the while carrying my 40 pounds of luggage, ’cause you can’t set it down or the Homeland Security agent comes.

When I got to Boise, I saw another scowling face and asked if he’d flown United. He said “of course”. Never fly United.

Attitude is indicitive of why UAL is such a sorry
airline. I’ve seen minimum wage workers in convenience stores worth more than most of UAL’s employees combined.

For 10 bucks I bought a domain name and will be building my own “wish I’d had a better time” on United website. I didn’t think to take pictures of the 400 people in the customer service line in Denver and I’m looking for story contributions as well as pictures, cartoons, whatever… http://unitedairsucks.com/

]]> By: Eileen http://www.hawaiistories.com/leimamo/2006/07/02/united-airlines-sucks/#comment-119859 Eileen Sat, 03 Feb 2007 00:28:05 +0000 http://www.hawaiistories.com/leimamo/2006/07/02/united-airlines-sucks/#comment-119859 I had to spend two days in Chicago because United overbooked my connection flight, and they did not even apologize for that. I used to fly United a lot, now I travel domestic using Jet blue and hoping to switch to other carrier for my international trips. United really socks. I had to spend two days in Chicago because United overbooked my connection flight, and they did not even apologize for that. I used to fly United a lot, now I travel domestic using Jet blue and hoping to switch to other carrier for my international trips. United really socks.

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