Lika’s Log

I got this email at work that kinda bothered me because it said “will you send out an email blast”……

My first thought was that it was tacky to ask for others to do what they suppose to do. If you know what I mean. They want you to send it out to others when in fact isn’t that what they suppose to be doing. First of all I did not know this person personally and may be if I did I would have taken it differently and understood, they wanted my help blah blah blah. Although the people I know would ASK and not tell or demand. The email I got was not a demand, it just said send it out to your members or whatever.

So if I send/FWD this email doesn’t it look like I work for them. Or I know them, when I really don’t. I don’t know how I got on the person’s “list” but its probably related to the people I contact regularly or who contact me; such is the nature of emails.

Maybe I’m being too sensitive. Or futtydutty? Or maybe I’ve gotten one too many calls & emails asking if there is a “universal form” for one thing or another. And NO there is no universal form, hello every company has its own form, go ask the company. I am not the company and I don’t have or do forms.

Maybe I answer too many phone calls and emails that are from people who either don’t have common sense, too lazy to call different companies, don’t know how to GOOGLE or all of the above. People probably just feel more comfortable talking to a human then googling, maybe. Or they don’t do Google, so lets ask the first human that answers the phone. I admit I hate talking to machines too.

And speaking of voice mail. Could you keep it short! LOL And could you repeat your phone number at least twice. And it helps if you enunciate. Listen to me, I’m probably one of the worst ones. BUT I have to admit because of the way some voice mails make me nuts…… When I call and leave voice mail with a business the first and last thing I say is my name and number. So I do, do it twice. I’m trying to be an example at least. hehehehe

Email has sort of changed the business scene and I think people forget that as “workers” we are also one anothers customer therefore there should be “customer service” - Y’all know what I mean. Some people come off awfully rude or short or ugly or you know…… just awful.

Call me old school but I was taught if you are on the phone with someone they should know that you are smiling, you should smile on the phone - even if its an ugly crotchity pissed off maniac yelling at you. Well that happens, I’m making funny face and throwing da finga but hey IN GENERAL - one should smile on the phone, the person on the other end should hear you smile. That’s customer service 101.

I feel that it should be the same way with email. The recipient should “know” or “feel” your smile. Thats my philosophy anyway.

I get email from people, I ask them questions and I get back: I told you that blah blah blah. I’m sorry but I don’t hear smile in the words “I told you….”

OR or, I email a person a question and I know they have the answer - thats why I emailed them hello - and I get an email back that says go ask so and so. It just goes to show that there are helpful people and there are rude grouchy asses. I have to remind myself to not ask these types of people for help or reference or anything cause I DISLIKE their hormonal attitudes. And and, these are the very people when they want your help, they are in your face kissing up big time. And I’m too nice to say “excuse me bitch remember dat ugly email, go ask so and so, back at’cha?”

Maybe its me. I’m being sensitive. Then again I know its just a generational different sense of business etiquette. LOL

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QUESTION: I haven’t been able to get the Hawaiistories.com page, is that just me?