I had been working with an outside software vendor for the last several months and have been appauled over how horrible the user interface design is. I've been in the software business for 8 years, and I've seen and documented a lot of crap. But this company's software has produced the worst user interface I've seen in my life. I feel so sorry for the thousands of people dotted across the North American continent who have to use this ridiculous Java applet for their business-critical operations.
So I ask the vendor representative if other clients were able to smoothly integrate this product with their workflows.
"It depends on their intelligence," she tells me.
I am boiling. Just because clients can't navigate this company's jungle screens doesn't mean the clients are stupid. How about an intelligent design? Good grief.
Posted by ruth at June 13, 2005 06:37 PM